In my opinion, someone should have adjusted the charge. We sent it back to the kitchen, paid the entire bill and left. There was actually a pool of grease in the basket which made the bottom of the bun 'wet'. Complaint re Dixies snack bar: We ordered a burger and fries in a basket with a paper liner. IT IS, I THINK, INEXCUSABLE THAT AN EMPLOYEE WAS NOT ON HAND AT ALL TIMES DURING THIS ELEVATOR BREAKDOWN (BOTH ELEVATORS BEING BROKEN) SO THAT WE WOULD NOT HAVE TO ENDURE THIS UNCOMFORTABLE SITUATION. The autistic man, knowing something was wrong, jumped up and down several times and showed his frustration by making loud sounds. For between 6-7 minutes we were trapped in a locked elevator. I then spotted an 'emergency' phone on the panel and called for help.

I, along with a lady and a 40 year old autistic man, got on the elevator. An hour later, I had to leave the second level to go to the main floor. The other elevator, incidentally, was also not working. We had to wait for an employee to come 'with a key' to operate this defective elevator. One evening, we waited 12 minutes for an elevator to take us from the main floor to the second level. McPhillips Casino employees, shame on you ! ! Another incident which I wouldn't normally mention on its own, but added to the above incident, I think it should be told. When you are quoted a price and hand over your credit card.I think that's a done deal, Very poor, unprofessional way to deal with loyal customers. End result: we did not purchase the tickets, and we left the casino very disappointed for the time we wasted and the aggravation we experienced. We then stood around and waited for almost 20 minutes while she tried to 'figure it out' and subsequently call a floor manager. or roughly $30.00 higher for the same seats and same date.

When the employee scanned my club card and/or VISA, she quoted a charge of over $80.00. We were booking a show for a May performance and the tickets we selected were quoted as $53.54 for two seats. When you go to Ticket Master at the Casino and take time to select your date and seats, and you are quoted a price, and you hand over your credit card, only to find that the price has almost doubled from what they quoted you a few minutes is very annoying.

Mcphillips street station casino hours